This Privacy Policy describes how www.beatrixhandmade.co.za (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@beatrixhandmade.co.za or by mail using the details provided below:

Kromrivier, PO Box 284, Clanwilliam, 8135, South Africa

Using Personal Information

By viewing this website you hereby acknowledge that you have read and accepted the following Protection of Personal Information (POPI) disclaimer. You understand and agree that all information provided, whether personal or otherwise, may be used and processed by the “owner” of this website, and such use may include placing such information in the public domain.

Further by continuing to access this website you specifically agree that the Company will use such information provided by you, irrespective of the nature of such information.

Beatrix Handmade shall take all reasonable measures to protect the personal information of users and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Promotion of Access to Information Act, Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act, Act 4 of 2013 (“POPI”).

The PAIA and POPI Acts are available online at www.gov.za/documents/acts.

As per the POPI Act personal information refers to information that identifies or relates specifically to you as a person or data subject, for example, your name, age, gender, identity number and your email address. A definition of personal information can be found in the Beatrix Handmade’s POPI policy.

The Collection of Personal Information

Employee and Contractor Information

• To Remunerate the person;
• To comply with laws authorising or requiring such processing, including (but not limited to) the Basic Conditions of Employment Act 75 of 1997; the Labour Relations Act 66 of 1995 as amended; the Employment Equity Act 55 of 1998; the Occupational Health and Safety Act 85 of 1993, the Income Tax Act 58 of 1962 and the VAT Act 89 of 1991;
• To Admit the person to the Pension Fund and/or Medical Aid providers, if applicable;
• To conduct criminal, credit, employment reference, and other related reference checks;
• To provide value-added services such as human resource administration, training, performance reviews, talent management and other reasons related to the management of employees and/ or contractors.

Customer Information

• To render customer-related services and administration of customer accounts;
• To conduct criminal, credit, reference, and other related reference checks.
• To authenticate the customer;
• To provide the customer with information which Umgeni Water believes may be of interest to the customer, such as information relating to public awareness campaigns and matters of general public interest in which Umgeni Water is involved or has decided to lend its support to.

Supplier and Third Party Contractor/Service Provider Information

• To secure the products and services of the supplier/service provider or contractor as part of
Beatrix Handmade’s product and service offering;
• To manage the Beatrix Handmade supply chain and relationship with the supplier and/or contractor for any purposes required by law by virtue of the relationship between the supplier and Beatrix Handmade;
• To render services relating to the administration of supplier/service provider or contractor accounts;
• To provide the supplier/service provider or contractor with information which Beatrix Handmade believes may be of interest, such as information relating to public awareness campaigns and matters of general public interest in which Beatrix Handmade is involved or has decided to lend its support to.

Sources of Personal Information

Personal information may be collected from the following sources:
• Directly from the person when he/she applies for any Beatrix Handmade’s related employment, provide services to Beatrix Handmade, submit forms requests or transactions, use our websites or make use of any of the Umgeni Water services;
• From public registers, credit bureaus and law enforcement agencies and any other organisation from which Beatrix Handmade may acquire your information;
• From people and entities employed by Beatrix Handmade to provide services to Beatrix Handmade which may be legally entitled to provide Beatrix Handmade with personal information.

The Storage of Personal Information

All personal information collected by Beatrix Handmade will be stored as follows:
• In a secure and safe manner according to strict information security principles with safeguards to ensure its privacy and confidentiality;
• For no longer than is necessary to achieve the purpose for which it was collected unless further retention is:

Required by law or contractual obligation;

Otherwise reasonably required by Beatrix Handmade for lawful purposes related to its functions and activities;

Retained further with the person’s consent:

After which the information will be de-identified and disposed of as per the Beatrix Handmade Control of Records policy.

Sharing of Personal Information

Any information supplied to Beatrix Handmade will be treated as confidential and Beatrix Handmade will not disclose information unless legally permitted thereto. No information will be transferred to a Third Party without the explicit consent of the data subject unless legally obliged thereto. By providing the personal information, the data subject agrees that Beatrix Handmade may transfer the information to the following people and organisations in pursuit of the data processing purposes set out in our POPI Policy:

• To persons employed by Beatrix Handmade to provide services on our behalf and that adhere to principles similar to Beatrix Handmade regarding the treatment of personal information;
• To any person to whom Beatrix Handmade cede, delegate, transfer or assign any of our rights or obligations pertaining to products and/or services provided to the person or contracts concluded with the person;
• To any person who acts as legal guardian, executor of an estate, curator or in a similar capacity;
• To any person or persons who may be permitted by applicable law or that you may consent to, including persons or entities who may request such information to evaluate the credit worthiness of the person.

Your Rights regarding your Personal Information

A data subject (employee, contractor, supplier and/or customer) has the following rights to his/her personal information collected, processed and stored by Beatrix Handmade:
• Right of access to and the right to rectify or update the personal information collected;
• The right to object at any time to the processing of the personal information in which event the consequences of the objection will be explained to the data subject;
• The right to request Beatrix Handmade to no longer process the personal information of the data subject should the information not be required for further processing or by law.

General Conditions pertaining to Personal Information
Beatrix Handmade accepts no liability whatsoever for any loss, damage (whether direct, indirect, special or consequential) and/or expenses of any nature whatsoever which may arise as a result of, or which may be attributable directly or indirectly from information made available on these pages or links, or actions or transaction resulting there from.

The Laws of the Republic of South Africa will govern all terms and conditions of any products and services contained in these pages. Should you request products or services through the Beatrix Handmade Website you hereby consent and submit to the jurisdiction of the South African courts in regard to all proceedings, actions, applications or the like instituted by each party against the other, and in any way arising from any stated terms and conditions. If you do not agree to be bound by these terms, please exit this page and do not access or use the website.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

Last updated: 18 March 2023